Help Desk Analyst - Newburgh, NY
4.
0 Newburgh, NY Newburgh, NY Full-time Full-time $21 - $23 an hour $21 - $23 an hour 1 day ago 1 day ago 1 day ago Applicants MUST be located within 30 minutes of the job site as per SLA.
Responsibilities:
- Provide technical support and troubleshooting assistance to end-users - Respond to help desk tickets and resolve issues in a timely manner - Install, configure, and maintain computer hardware and software - Assist with network administration tasks, including LAN and Windows Server management - Analyze and resolve problems related to computer systems, applications, and network connectivity - Communicate effectively with users to understand their technical issues and provide appropriate solutions - Document all support activities and resolutions in the help desk ticketing system - Collaborate with other IT team members to ensure smooth operation of the help desk Requirements:
- Proven experience in a help desk or technical support role - Strong knowledge of computer hardware, software, and networking concepts - Familiarity with Windows operating systems, Microsoft Office Suite, and TCP/IP protocols - Ability to analyze and troubleshoot technical issues independently - Excellent communication skills, both verbal and written - Customer-oriented mindset with a focus on providing exceptional service - Ability to work well under pressure in a fast-paced environment -Apple device support skillsets - Knowledge of firewall configurations and security protocols is a plus - Flexible to rotations in shift schedule - Pay rate non-negotiable - Must be able to regularly commute to job site in Newburgh, NY.
This role is fully in-person.
Applicants MUST be located within 30 minutes of the job site as per SLA.
If you are a motivated individual with a passion for technology and helping others, we encourage you to apply for this exciting opportunity.
Join our team as a Help Desk Analyst and contribute to the success of our organization.
Applicants can expect to hear back within 2-3 business days.
Job Type:
Full-time Pay:
$21.
00 - $23.
00 per hour
Benefits:
401(k) Health insurance Paid time off Experience level:
1 year 2 years Schedule:
8 hour shift
Experience:
Desktop Support:
1 year (Required) Office365:
1 year (Required) Ability to Commute:
Newburgh, NY (Required) Ability to Relocate:
Newburgh, NY:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Newburgh, NY Newburgh, NY Full-time Full-time $21 - $23 an hour $21 - $23 an hour 1 day ago 1 day ago 1 day ago Applicants MUST be located within 30 minutes of the job site as per SLA.
Responsibilities:
- Provide technical support and troubleshooting assistance to end-users - Respond to help desk tickets and resolve issues in a timely manner - Install, configure, and maintain computer hardware and software - Assist with network administration tasks, including LAN and Windows Server management - Analyze and resolve problems related to computer systems, applications, and network connectivity - Communicate effectively with users to understand their technical issues and provide appropriate solutions - Document all support activities and resolutions in the help desk ticketing system - Collaborate with other IT team members to ensure smooth operation of the help desk Requirements:
- Proven experience in a help desk or technical support role - Strong knowledge of computer hardware, software, and networking concepts - Familiarity with Windows operating systems, Microsoft Office Suite, and TCP/IP protocols - Ability to analyze and troubleshoot technical issues independently - Excellent communication skills, both verbal and written - Customer-oriented mindset with a focus on providing exceptional service - Ability to work well under pressure in a fast-paced environment -Apple device support skillsets - Knowledge of firewall configurations and security protocols is a plus - Flexible to rotations in shift schedule - Pay rate non-negotiable - Must be able to regularly commute to job site in Newburgh, NY.
This role is fully in-person.
Applicants MUST be located within 30 minutes of the job site as per SLA.
If you are a motivated individual with a passion for technology and helping others, we encourage you to apply for this exciting opportunity.
Join our team as a Help Desk Analyst and contribute to the success of our organization.
Applicants can expect to hear back within 2-3 business days.
Job Type:
Full-time Pay:
$21.
00 - $23.
00 per hour
Benefits:
401(k) Health insurance Paid time off Experience level:
1 year 2 years Schedule:
8 hour shift
Experience:
Desktop Support:
1 year (Required) Office365:
1 year (Required) Ability to Commute:
Newburgh, NY (Required) Ability to Relocate:
Newburgh, NY:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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